RHYNOsync | RHYNO365

Overview

What is Hosted Exchange?

Microsoft Exchange Server is the most widely-used business-grade email system in North America. It is the preferred email platform for more than 170 million people around the world. Businesses use Exchange for email, calendaring, task management, address lists, accessing shared document repositories, mobility and much more.

While many organizations have onsite servers and pay for server licensing, hardware upgrades, security and maintenance in order to host their corporate email, the costs can be prohibitive when added up.

For a monthly per-mailbox fee, your email is securely hosted on our Exchange server in the cloud. The Exchange server is maintained, updated and secure with a 99.99% uptime guarantee.

In addition, there are no licensing fees, no hardware considerations and no obsolete software concerns. RHYNO Hosted Exchange is always up-to- date and carefree.

RHYNO Hosted Exchange is also budget friendly. Your monthly bill is based on the number of users you authorize and there are no surprise repair costs or software renewals to plan for.

FAQ

RHYNOSync?

Microsoft Office 365 is a subscription service that combines familiar Microsoft Desktop Apps available on your own computer (Word, PowerPoint, Excel, Outlook, OneNote and Publisher) with a set of web-enabled tools (Lync web conference, Exchange email for business, and additional online storage with OneDrive). It also features Office on Demand, which streams live versions of these familiar productivity tools directly to any computer with Internet access so that you can work with all of the Microsoft Apps and tools from any location and on any device. With Office 365, you also benefit from automatic upgrades and patches, so your business is always working with the latest versions of software.

How safe is my data?

With Office 365, your data is safely hosted in one of Microsoft’s US datacenters staffed by world-class infrastructure and security experts who follow best-in-class security processes and regular backup practices to meet strict compliance standards. With Office 365’s financially backed guarantee of 99.9% uptime, you and only you will always have access to your data. You will always own and control your data, including if you decide to cancel your subscription at a later date.

What are the system requirements for Office 365?

Office 365 works with the latest version of Office, Office 2010, and Office 2011 for Mac, and with slightly limited functionality with Office 2007. You do not have to install anything to use Office 365. For the best experience using Office 365, we recommend that you always use the latest browsers, Office clients, and apps. We also recommend that you install software updates when they become available.

How does the migration process to Office 365 work?

Our MIDAS migration team handles the entire migration and onboarding experience for you, and can migrate you from any platform with no loss of data and with limited downtime. Our team will take care of the account creation, the migration and provisioning of users, and the best practices to seamlessly migrate you onto Office 365. Our team will also adapt and schedule the migration according to your specific needs. Meanwhile, your dedicated onboarding agent will make sure you’re 100% up and running to your satisfaction before we consider you fully migrated.

How is Office 365 from SherWeb different from Office 365 from Microsoft?

We offer the exact same Office 365 plans, but our plans come with the SherWeb difference. You get: seamless A-to-Z migration and onboarding with a dedicated agent and 24/7 customer support on all issues, no matter how small, by phone, email or chat. What’s more, we’ll answer your calls within 40 seconds and resolve most tickets in less than 1 day. With Microsoft, you only get migration self-help guides and IT-level web support and 24/7 phone support for issues that are deemed critical by Microsoft, not by you. For all other support issues, you are left to your own devices.